A Major Renovation in Cabarita with Clients Living in Another State

Written by Admin | Sep 13, 2024 3:00:00 AM

Turning Distance Into Design: How the Muskens Team Closed the Gap with a Long-Distance Client

At Muskens Building Co., we recently completed a remarkable renovation project in Cabarita, Australia, all while our clients were living out of state. This project showcased our ability to seamlessly manage complex renovations, regardless of distance, using advanced technology and effective project management tools.

Cabarita, known for its beautiful beaches and relaxed coastal lifestyle, is a sought-after location for homeowners looking to renovate and elevate their living spaces. When the opportunity arose to undertake a major renovation in this idyllic setting, we were more than ready to rise to the challenge.

Overcoming Distance with Technology

Christo Muskens, founder of Muskens Building Co., assured our clients that living in another state wouldn’t be a barrier to their dream renovation in Cabarita. With a comprehensive plan in place, we utilized the virtual project management tool, BuilderTrend, to maintain clear communication channels and provide regular updates. This approach ensured our clients were informed and involved every step of the way, making the renovation process smooth and stress-free.

"Our architect referred us to a few builders for our big renovation project. We selected Muskens Building Co. as they gave us a professional and detailed estimate of the project and had a great track record. The team was fantastic to work with—reliable, with great communication, and a realistic timeline and budget. On a daily basis, we were updated on the progress of the project through the BuilderTrend app. This was important for us as we were living out of town." — Muriel Altink, Owner of The Cabaway

Managing Construction Projects with BuilderTrend

We, at Muskens Building Co., have been using BuilderTrend for 2 years, which has been a vital tool for every project we undertake. BuilderTrend played a pivotal role in ensuring the success of this remote renovation project. This comprehensive project management software allowed us to stay connected with our clients and our team, providing real-time insights and fostering streamlined communication throughout the entire renovation journey.

Why we use BuilderTrend as our Project Management Tool

One of the standout features of BuilderTrend is its ability to provide transparency and real-time updates on project progress. Through daily logs, we were able to offer our clients detailed progress reports without the need for constant phone calls and emails. Here’s an example of how our daily logs looked:

These logs not only kept our clients informed but also allowed for instant comments and notifications, ensuring that everyone involved was always on the same page.

Staying Connected

BuilderTrend's messaging feature was instrumental in maintaining continuous communication. Similar to email but within the BuilderTrend platform, clients and our team could easily exchange messages, discuss details, and address any concerns promptly. This centralized communication hub significantly streamlined the process, making it easier for clients to follow updates and ask questions without delay.

Moreover, BuilderTrend offers 24/7 customer support via live chat, ensuring that any issues or enquiries can be addressed promptly, further enhancing our clients’ peace of mind throughout the renovation.

Stay On Task

Managing tasks efficiently is crucial to keeping a project on track. With BuilderTrend, our clients had access to assigned To-Do lists and could even create their own tasks. This feature allowed us to manage various project details effectively while keeping all information consolidated within one platform. Clients could track progress on specific tasks and ensure that everything was progressing smoothly according to plan.

Stay Within The Schedule

Timelines are critical in any renovation project. BuilderTrend enabled our clients to access key due dates and schedule information at their convenience. With different viewing options available, navigating through project timelines and milestones was intuitive and straightforward. This transparency helped our clients understand the project’s progress and anticipate important milestones.

Stay Within Budget

Financial transparency is equally important. BuilderTrend allowed our clients to keep track of payments made to date, upcoming payments, and any outstanding balances. This feature ensured that everyone was aware of the project’s financial status, preventing any surprises and maintaining budget adherence throughout the renovation process.

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